Adding a Tip after Sale- A CC payment from Online Ordering is already completed before it gets passed to the POS. Because it is not processed thru RMPOS (i.e. the payment type should not have "CC authorization" enabled), tips cannot be added. If you want to ensure that a delivery charge is added, you should enable this in the Station Config before uploading the menu. OO automatically adds this to the order.
Credit Card Error “MUST BALANCE NOW”- If credit cards do not work, and you log into the ADMIN UI, and you see this error: LHN Status=Declined DSIX Return Code=0(Unknown DSIX return code.) Text Response=MUST BALANCE NOW. You must contact MPS, and ask them to set the merchant (remind them that it is an E-COMMERCE ACCOUNT) up as a TIMED close, as opposed to a MERCHANT INITIATED close
TPXINFO:CALC(118): Error BASE/1132 Bound error: array access/ ISDEBITEK(342): Error BASE/1132 Bound error: array access. This error message occurs when an RMREFNO (payment type) is set in Admin UI but such does not exist in the RM BackOffice Module (Method of Payment). For example, PayPal’s RMREFNO is set to "7" but when you look in the Method of Payment Setup Form in the BackOffice, there are only 6 pay types.